This blog was co-authored by Isaac Stasevich, Senior Product Manager for Resiliency at Cloud Software Group.

Local Host Cache (LHC) performance is an important part of your Citrix environment’s resilience, and resiliency is crucial to your success. Resilient environments allow your end users to keep working, no matter what. Understanding your environment’s Local Host Cache performance can be the difference between a minimal or large impact during a service disruption.

One question we get quite a bit from customers is, “How can I effectively monitor Local Host Cache events in Citrix?” Over the past year, we have been developing new features to help customers ensure their LHC configurations are optimal. Based on your feedback, we are excited to release our new features within Citrix Monitor for Local Host Cache. Let’s take a look at the ways Citrix administrators can make sure your environment is prepared for a Local Host Cache event and understand the performance of the environment during LHC with Monitor. 

Proactive Monitoring with new Config Sync Alert

A key component of LHC is our configuration sync process, which takes the configurations from your cloud tenant and copies it to your Cloud Connector. This sync process is essential for Local Host Cache to function properly, as failed syncs can result in outdated LHC configurations which may negatively impact end user sessions brokering during service disruptions. 

Previously, to know if the configuration sync completed successfully administrators had to check the event logs of the Cloud Connectors. While event logs are a great source of detailed information, they’re not always the first things administrators look at when troubleshooting issues. To unify your observability experience, we’ve brought configuration sync alerting to Citrix Monitor!

A predefined alert policy named “Local Host Cache – Config Sync Failure” has been introduced which continuously evaluates consecutive sync failures on Cloud Connectors to proactively notify administrators. Now you can track your LHC syncs alongside the rest of the critical data within Citrix Monitor – no more clicking around different servers and event logs. 

You can take this alerting even further with email notifications and webhook support, so that you’re notified the minute a sync fails. 

Image shows Citrix Alert Policies console. The image shows the Local Host Cache - Config Sync Failure policy with options to add a webhook URL and emails to be notified.
Pre-defined alert policy on Citrix Monitor for Local Host Cache – config sync failures

Visibility with new LHC Dashboard

One of the major value additions of LHC is its ability to provide uninterrupted service to your users during disruptions. With the new dashboard, Citrix administrators can audit, report and analyze LHC occurrences and performance across their Zones at ease.

The dashboard provides details on user sessions and VDA registrations, along with zone details to allow administrators to understand what happened during every LHC event. This makes it easy at a glance to determine the impact of the event and provides a starting point for analysis. The data is made available for up to 90 days for reporting and auditing. 

Image shows Local Host Cache Details dashboard. Information reported includes start and end time, duration, new sessions, reconnected sessions, machine registration, machines in zone, zone, and Cloud Connector.
New LHC Dashboard to track trends and impacts

Learn More!

Check out the latest features for Local Host Cache on Citrix Monitor today and leverage them to improve your visibility into your Citrix environments. To learn more about Local Host Cache features on Monitor, check out our product documentation on LHC alert and LHC dashboard

We have also recently overhauled our Local Host Cache Tech Zone article, and published guidance on how to mitigate misconfigurations. To learn more about Local Host Cache, check out the product documentation for Citrix Virtual Apps and Desktops and Citrix DaaS.


Disclaimer: This publication may include references to the planned testing, release and/or availability of Cloud Software Group, Inc. products and services. The information provided in this publication is for informational purposes only, its contents are subject to change without notice, and it should not be relied on in making a purchasing decision. The information is not a commitment, promise or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for products remains at the sole discretion of Cloud Software Group, Inc.