Plesk Forum

Plesk Forum Plesk community discussion forums Fri, 21 Mar 2025 01:30:21 +0000 Fri, 21 Mar 2025 01:30:21 +0000 Plesk Forum https://talk.plesk.com/ Mail queue very slow with 10 min delay Thu, 20 Mar 2025 22:48:08 +0000 https://talk.plesk.com/threads/mail-queue-very-slow-with-10-min-delay.377550/ 377550 invalid@example.com (apis) apis Hi All,

i'm having an issue with my plesk server, since few weeks my mail queue has become extremely slow.
Looking for this issue in the forum i've already tried to disable greylisting, uninstalling the known extensions that are currently having problems but the issue persist.
The only thing that i notice is that if there are some mail in the queue after about 10 minutes they are processed.

My plesk version is Plesk Obsidian Web Host Edition 18.0.68 Update #1, runnning on a CentOs 7...

Read more]]> 12 Backup restore too very very long Thu, 20 Mar 2025 21:57:27 +0000 https://talk.plesk.com/threads/backup-restore-too-very-very-long.350749/ 350749 invalid@example.com (RomanLed) RomanLed Hello,

Backup restore files 200MB and database sql 5 MB too very very long!!, it already takes 5 hours

I've tried to restore several times, but after an hour I got angry then I stopped]]> 15 Update error while errors with sa-compile (SpamAssassin) Thu, 20 Mar 2025 21:41:46 +0000 https://talk.plesk.com/threads/update-error-while-errors-with-sa-compile-spamassassin.377553/ 377553 invalid@example.com (TFrank) TFrank Hello,

my Plesk auto update function cannot update my Plesk version.

I get following errors. There was no change done in the config files from my side.

Mar 19 10:24:11.225 [3798871] warn: config: failed to parse line in /etc/spamassassin/local.cf (line 14): ruleset = "/var/lib/spamassassin/rspamd/sa_ruleset";
Mar 19 10:24:11.226 [3798871] warn: config: failed to parse line in /etc/spamassassin/local.cf (line 15): base_ruleset = "/var/lib/spamassassin/rspamd/*.cf";
Mar 19 10:24:11.226 [3798871] warn...

Read more]]> 2 FCGI handler always faster than FPM?!? Thu, 20 Mar 2025 21:17:31 +0000 https://talk.plesk.com/threads/fcgi-handler-always-faster-than-fpm.354661/ 354661 invalid@example.com (lanix343) lanix343 Dear Pleskians,

I've been puzzled by this phenomenon for quite some time and I just can't find a solution to it.

I'm running a dedicated managed Plesk server with ample resources and when the FCGI handler is selected all the websites using that handler run considerably faster than under FPM handler.

Notabily the TTFB in the front-end and the wordpress backend is twice as fast using the FCGI handler as opposed to FPM. I've tried many different nginx and php configurations...

Read more]]> 5 Remote FTP Backup fails after upgrade to Plesk Obsidian 18.0.68 Update 1 Thu, 20 Mar 2025 21:01:08 +0000 https://talk.plesk.com/threads/remote-ftp-backup-fails-after-upgrade-to-plesk-obsidian-18-0-68-update-1.377513/ 377513 invalid@example.com (poppsworld) poppsworld Hi,

after upgrading our Plesk installation from Plesk Obsidian 18.0.67 to version 18.0.68 Update 1 the remote FTP backup throws errors about too many connections:

FTP network error: Transport error: unable to list directory: Curl error: (28) Timeout was reached: The last FTP request: : The last FTP response: 421 Too many connections (2) from this IP Zugriff auf Speicher nicht möglich: Transport error: unable to list directory: Curl error: (28) Timeout was reached: The last FTP request...

Read more]]> 4 Amazon S3 Backup fails with wasabi s3 storage Thu, 20 Mar 2025 20:47:32 +0000 https://talk.plesk.com/threads/amazon-s3-backup-fails-with-wasabi-s3-storage.377552/ 377552 invalid@example.com (spuky) spuky Error:
Unable to create the remote backup: Transport error: Extension transport: ext://s3-backup/server/: Checksum Type mismatch occurred, expected checksum Type: null, actual checksum Type: crc32

Same error on 3 Servers...

Plesk Obsidian 18.0.68 Update 1 / Amazon S3 Backup Version 1.5.1-2514]]> 1 Node+Phusion port conflicts Thu, 20 Mar 2025 20:35:52 +0000 https://talk.plesk.com/threads/node-phusion-port-conflicts.377557/ 377557 invalid@example.com (mytchb) mytchb When starting a Next.js Node app with the Plesk UI, it uses port 3000 by default.
This is an issue if I want to start a new Next.js app on a different domain, as it conflicts with the same port, giving an error "This address is already in use".

If I stop the first node app process, it frees up the port and I can start the second app.
When I hit the first app's domain, Phusion Passenger gets the request, sees the app is stopped and restarts it - noting that port 3000 is unavailable so it...

Read more]]> 0 Event 'cp_user_login_failed' Thu, 20 Mar 2025 20:25:26 +0000 https://talk.plesk.com/threads/event-cp_user_login_failed.377507/ 377507 invalid@example.com (DataPacket) DataPacket Username:

TITLE

Event 'cp_user_login_failed'

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

Plesk Obsidian 18.0.68 Update #1 - Ubuntu 22.04.5 LTS

PROBLEM DESCRIPTION

When Plesk is targeted by a brute-force attack, the "cp_user_login_failed" events are processed by the task manager. With 10,000+ failed login attempts, this significantly amplifies the attack's impact, causing the task-manager process to spike to 100% CPU usage and...

Read more]]> 8 Massive Brute-Force Attacks on Plesk Panel – Looking for Additional Protection Measures Thu, 20 Mar 2025 19:58:09 +0000 https://talk.plesk.com/threads/massive-brute-force-attacks-on-plesk-panel-looking-for-additional-protection-measures.377503/ 377503 invalid@example.com (Kulturmensch) Kulturmensch

Hello everyone,

I’m running a Plesk panel that has been under a massive brute-force attack for some time. The login attempts are happening non-stop from globally distributed IPs, targeting users like admin, root, and even custom usernames.

I have already implemented the following security measures:
✔ 2FA enabled for the Plesk panel
✔ Fail2Ban set to block IPs for 1 year after 1 failed attempt
✔ GeoIP blocking for China, Russia, India, Indonesia, the...

Read more]]> 12 Watchdog extension: "Plesk PHP Engine" stopped – what is it and how to start (if necessary)? Thu, 20 Mar 2025 17:40:49 +0000 https://talk.plesk.com/threads/watchdog-extension-plesk-php-engine-stopped-what-is-it-and-how-to-start-if-necessary.377544/ 377544 invalid@example.com (King555) King555 I have the latest version of the Watchdog extension installed. The "Plesk PHP Engine" is stopped according to Watchdog. But there is no service with this name so I can start it. But everything seems to work.

So what is "Plesk PHP Engine", is it required?]]> 2 Simple question about Plesk backups Thu, 20 Mar 2025 17:31:17 +0000 https://talk.plesk.com/threads/simple-question-about-plesk-backups.377545/ 377545 invalid@example.com (msospc) msospc Good evening,

sorry, I wanted to set our plesk to make a backup on our remote PC that always remains on.

So we saw the entry: FTPS.

We have seen this simple guide, which explains how to install filezilla server on our remote PC:

Filezilla FTP Server Free - How to install and configure it

Filezilla Server is a free software to create your own FTP server in a few simple steps. It can be said that it is the server counterpart of the well known FTP client application Filezilla. Filezilla Server Free supports both FTP and FTPS, also using Let’s Encrypt (while Filezilla Client also...

www.iperiusbackup.net

The question is:

1) By installing filezilla server do we expose our remote PC to risks of external access? (since the guide indicates to open network ports)

2)...

Read more]]> 2 Need Help Whitelisting GTM Noscript in Comodo WAF Rule 214540 on Plesk Thu, 20 Mar 2025 16:48:44 +0000 https://talk.plesk.com/threads/need-help-whitelisting-gtm-noscript-in-comodo-waf-rule-214540-on-plesk.377554/ 377554 invalid@example.com (SquanchIt) SquanchIt Hello everyone,

I'm experiencing an issue with my website. A Comodo WAF rule (ID 214540) is blocking my homepage by flagging a standard, legitimate Google Tag Manager (GTM) noscript iframe, which is causing a 403 error.

[client [client IP]] ModSecurity: Access denied with code 403 (phase 4). Match of "rx \\ssrc=\\x22https:\\\\/\\\\/www\\\\.googletagmanager\\\\.com\\\\/ns\\\\.html\\\\?id=GTM|\\ssrc=\\x22https:\\\\/\\\\/w\\\\.soundcloud\\\\.com\\\\/player\\\\/\\?url=" against...

Read more]]> 0 Website sometime getting down due to nginx & apache error Thu, 20 Mar 2025 16:10:39 +0000 https://talk.plesk.com/threads/website-sometime-getting-down-due-to-nginx-apache-error.377540/ 377540 invalid@example.com (arjch) arjch Hi everyone,

I am getting website down due to some apache and nginx error sharing with you data from error, any help appreciated.

(70007)The timeout specified has expired: AH01075: Error dispatching request to : (polling), referer: xxxxxxxxx Apache error

3522249#0: *438659 upstream timed out (110: Connection timed out) while reading response header from upstream nginx error

I am running apache-nginx, php-fpm.]]> 3 FTP error not working Thu, 20 Mar 2025 15:26:50 +0000 https://talk.plesk.com/threads/ftp-error-not-working.377551/ 377551 invalid@example.com (WilliamGm) WilliamGm Hi,
I've Plesk Obsidian 18.0.67 on AlmaLinux 8.10 and my ftp user's can't login from March 9. From filezilla the client show this error:

Respuesta: 200 PORT command successful
Comando: MLSD
Respuesta: 425 Unable to build data connection

I have tried from a machine on the same network and it does not work either.

This is the logs of /var/log/secure

Mar 20 10:49:41 ajweb07a4554mkj-o2 proftpd[12181]: pam_imunify(proftpd:auth): Error connecting to...

Read more]]> 1 Port 25 blocked despite firewalls explicitly open Thu, 20 Mar 2025 14:46:59 +0000 https://talk.plesk.com/threads/port-25-blocked-despite-firewalls-explicitly-open.377541/ 377541 invalid@example.com (pould) pould Hi,

Weird problem. SMTP isn't working on Port 25 despite the firewall explicitly opening it and firewall as ISP also open.
Message in Postfix is 4.4.1 deferred (connect to mail.targetdomain[IP address]:25: Connection timed out)

We've explicitly opened port 25 everywhere. Same result whether sending email from email client, webmail or phpmail.

Any ideas?]]> 13 ModSecurity exception rules disappear ?? Thu, 20 Mar 2025 13:33:57 +0000 https://talk.plesk.com/threads/modsecurity-exception-rules-disappear.377549/ 377549 invalid@example.com (shopuser) shopuser I created exception security rule IDs and the next day they disappeared.
I have : Comodo (free) (ModSecurity 2.9) updated daily]]> 1 Error: Access denied. Your account was suspended. Thu, 20 Mar 2025 13:28:53 +0000 https://talk.plesk.com/threads/error-access-denied-your-account-was-suspended.349858/ 349858 invalid@example.com (JohnBee) JohnBee I've recently installed a new Plesk trial on Unbuntu 16.04 and proceed to create a new domain and subscription. To which I'd add, the process went without a hitch. However, when I try to access the Client control panel under the domain menu, I get the following error;

Error: Access denied. Your account was suspended.

I also tried accessing the Plesk CP using domain:8443 along with the username and password, but received an authentication error.

Anyone know what why this is happening?]]> 4 CloudLinux 9 support Thu, 20 Mar 2025 12:36:54 +0000 https://talk.plesk.com/threads/cloudlinux-9-support.369912/ 369912 invalid@example.com (ihseko) ihseko

System Requirements for Plesk Obsidian

Contents Supported Operating Systems ...

docs.plesk.com

CloudLinux 9 support is not visible

When will CloudLinux 9 support come?
Do you know?]]> 22 Web Application Firewall: Security rule IDs broken/reset Thu, 20 Mar 2025 12:28:42 +0000 https://talk.plesk.com/threads/web-application-firewall-security-rule-ids-broken-reset.377437/ 377437 invalid@example.com (KlausO) KlausO Hello,

this is an issue that first appeared last week after updating from Obsidian 18.0.67 to 18.0.68:

Our Web Application Firewall uses Comodo (free) with daily rule updates. We switched off the following security roles

211180
211170
210730
210040
210220

Whenever Comodo rules are changed our rules are replaced by

210710
222212
218500

The replacement occures after the daily update. It can be manually reproduced:

1. Open "Tools & Settings -> Web Application Firewall (ModSecurity)"
2...

Read more]]> 8 Access denied. Your account was suspended while login to plesk web host edition Thu, 20 Mar 2025 11:40:25 +0000 https://talk.plesk.com/threads/access-denied-your-account-was-suspended-while-login-to-plesk-web-host-edition.377546/ 377546 invalid@example.com (kdeotale) kdeotale Hi All,

I am seeing quite weird issue today, while login to plesk web host edition. Access denied. Your account was suspended.

Any idea, what could have been wrong ?]]> 1

Hello everyone,​

Filezilla FTP Server Free - How to install and configure it

System Requirements for Plesk Obsidian

Hello everyone,